Serene Yap

Serene Yap

Serene Yap greatest passion is to share her knowledge and insights to maintaining and increasing the professionalism and skills of an Organization’s Human Assets and the Community.
Her hands-on experience in the corporate world has enabled her to impart her knowledge based not only on theory but also based on her own vast working experiences which ensure that your employees are able to relate better and able to apply the knowledge and skills to their work, immediately and effectively.

Serene Yap, a Human Resource Trainer/Consultant and a certified Master Class Trainer has been enthusiastically involved in all aspects of human capital development and management for 17 years. Serene holds an MBA (Distinction) in General Management, a Diploma in Private Secretary-ship and she is also a certified NLP Practitioner by ISNS.

Her industry exposure includes property development and management, hospitality, medical, food manufacturing, oil and gas, construction sector and consultancy services.
During her professional career and as a trainer, many employees have attained great personal successes in their careers through her guidance, mentoring and coaching. In a similar manner, Serene envisioned to translate her KSA to develop the competencies and performance level of your employees.

List of companies benefited are Petronas, Shell Shared Service Centre, Bank Islam, IJN, Smidec, Acetyls Sdn Bhd, Kraft Malaysia SB, Berjaya Redang Beach Resort, Puspakom Sdn Bhd, Oriental Capital Assurance Bhd, Takaful Ikhlas, Lumut Port, Sabah Ports, Suria Capital Holdings Bhd, Columbia Asia Medical Center, Sabah Medical Centre, WCT Construction, Karambunai Resorts, Borneo Divers & Sea Sports and LVMH Fashion (S) Pte Ltd., etc.


ID Course Name Duration Start Date
Developing Effective & Practical Standard Operating Procedures (SOPS) – 28th & 29th January 2019 9.00am to 5.oopm January 28, 2019